Privacy Policy

1. Who are we?

Oddny Services BV is responsible for the processing of your personal data as described in this privacy policy.

If you have questions about this policy, please contact us via the contact form on our website.

2. What data do we collect?

We only collect data that is necessary to serve you well. This includes:

Newsletter

• Email address
• Date and time of subscription
• Source of subscription (e.g. popup, footer)
• Proof of consent

Contact form

• Name
• Email address
• Content of your message

Website visit

• Cookies and similar technologies (see our cookie policy)
• Technical data such as browser type and device information

Financial services

• Data required for intermediation in financial products, such as name, address, date of birth and financial information

3. Why do we process your data?

We process your data for the following purposes:

• Service delivery — to provide our financial services to you
• Communication — to answer your questions via the contact form
• Newsletter — to send you tips, updates and new articles (only with your consent)
• Website improvement — to understand how our website is used and improve it
• Legal obligations — to comply with financial laws and regulations

4. Legal basis for processing

We process your data based on:

• Consent — for the newsletter and non-essential cookies
• Performance of a contract — for delivering our services
• Legal obligation — for financial regulations and administration
• Legitimate interest — for improving our website and services

5. How long do we keep your data?

We do not keep your data longer than necessary:

• Newsletter — until you unsubscribe, plus a maximum of 30 days
• Contact form — maximum 1 year after your last message
• Financial data — minimum 5 years after termination of services (legal retention requirement)
• Complaint files — minimum 5 years
• Cookies — see our cookie policy

6. Do we share your data?

We never sell your data to third parties.

We only share your data with:

• Service providers — parties that help us deliver our services (e.g. hosting, email, payments). We have data processing agreements with these parties.
• Financial institutions — when necessary for the financial services you engaged us for
• Government — only when legally required

7. How do we protect your data?

We take appropriate measures to protect your data:

• Encrypted connections (HTTPS/SSL)
• Restricted access to personal data
• Regular security updates
• Secure storage with reliable hosting providers

8. Your rights

Under the GDPR (General Data Protection Regulation) you have the following rights:

• Access — you may request which data we hold about you
• Rectification — you may have incorrect data corrected
• Erasure — you may request deletion of your data
• Restriction — you may request restriction of processing
• Portability — you may receive your data in a common format
• Objection — you may object to processing
• Withdraw consent — you may withdraw your consent at any time

Please contact us via the contact form on our website. We will respond within 30 days.

9. Cookies

Our website uses cookies. Cookies are small text files that are placed on your device when you visit our website.

For detailed information about which cookies we use and how to manage them, please read our cookie policy.

10. Complaints

If you disagree with how we process your data, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

More information can be found at autoriteitpersoonsgegevens.nl.

You may also consult our complaints procedure.

11. Changes

We may update this privacy policy. The most recent version is always available on our website. In case of significant changes, we will inform you via our website or by email.